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Dublin Airport Is All Set for An Exciting Summer

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09 May 2024

Dublin Airport is all set for an exciting summer, with numerous enhancements in both terminals. This includes eight commitments for passengers travelling through the nation’s airport this Summer:

  1. Efficient Security Screening: Dublin Airport aims to ensure that at least 90% of passengers breeze through security in under 20 minutes.
  2. C3 Scanners: Over 50% of passengers will have access to the new C3 scanners during the summer, but existing security rules remain in place until the full rollout.
  3. Customer Satisfaction: Passenger satisfaction scores improved by 37% in 2023 compared to 2022, and the airport continues to focus on enhancing standards.
  4. Expanded Dining Options: Travelers can look forward to 23 new food and beverage choices in 2024.
  5. Inclusivity: Dublin Airport is committed to being an airport for all, with additional sensory rooms and children’s entertainment options.
  6. Restroom Improvements: Restrooms in both terminals will see further enhancements.
  7. More Seating: Dublin Airport will add 350 new seats where needed, bringing the total available seats to 7,500.
  8. Affordable Access: Car parking prices for summer 2024 will remain consistent with 2023, and alternative public transport travel options are encouraged.

Dublin Airport’s eight commitments build on daa’s 15-point Better Dub improvement plan, which was fully implemented last summer.

According to Dublin Airport’s Managing Director Gary McLean: "We’re always striving to make Dublin Airport better for passengers. We've been listening closely to passenger and staff feedback and have identified a whole host of improvements that will improve the passenger experience at Dublin Airport for the summer months and beyond.

“A busy hub like Dublin Airport, with upwards of 120,000 passengers passing through daily, has a lot to get right. We’ve added a new feedback feature on the Dublin Airport app and introduced a new Passenger Panel, which met for the first time last month, to help us identify pinch points for passengers. We're now focused on removing these in time for summer, to help ensure a smooth and enjoyable experience for both arriving and departing passengers.”

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